Frequently Asked Questions
Maintenance
We have a thorough turn checklist to prepare your apartment before moving in.
Yes, we offer on-site maintenance & 24-hour emergency maintenance to our residents.
You may submit a work order from your resident portal or call our office.
All maintenance requests are responded to within 24 hours
No, if you permit us to enter, and all pets are secured for our entry.
Amenities
Our community offers an all-inclusive utility package, an on-site restaurant, a dry sauna, a Library, a Fitness Center, a Barber Shop, a Yoga Studio with classes, and a courtyard swimming pool to mention a few of our amenities available.
Yes, off-street parking is available to our residents. We have free parking & covered car park available for our residents.
Yes, we are pet-friendly!
Yes, there is a one-time non-refundable pet fee of $500 per dog & $250 per cat. Pet screening is required as a part of the application process. If you have applied, you must create your profile with Pet Screening.
Yes, we do. Contact our leasing office for more information. We offer 7–10-month leases at a premium.
Yes, we do. Contact our leasing office for more information.
Admin
Appointments are preferred, but we welcome walk-ins.
You can pay online via the resident portal or in the office with a personal check.
Yes, you will need to pay a new security deposit.
Location
We are located near plenty of shopping, dining, major highways, schools, and businesses such as the New Orleans Museum of Art, Bayou St. John & the French Quarter.
Esplanade at City Park is a part of the Orleans School District.
Didn't find an answer?
Our team is always ready to answer your questions.